Frequently Asked Questions

What is the status of my order?

Use our Online Order Tracking to find the status of your order. Enter your order number in the box provided and click Submit. If you're having difficulties, you can also contact Customer Service.

What shipping service do you use?

Our carriers are Roadrunner, Fedex, Estes Express, and UPS

What shipping methods do you use? 

We use Ground Shipping.

What is the average time frame of delivery when shipping an order?

The shipping time is calculated based on the location that the product is sent to. You will be given a time frame upon completion of order.

Where do you ship to?

We ship to all 50 states.